Privacy policy

Last updated: 15 May 2026

Knowledge Tool Box Ltd ("we", "us", "our") is a company registered in England and Wales. This policy explains how we collect, use, and protect information that comes to us through this website and through our work with clients.

Who is responsible

Knowledge Tool Box Ltd is the data controller for personal information collected through this website. Our registered office is at 113 Brookfield Drive, Stanford-Le-Hope, SS17 0GF, England.

For any privacy-related question or request, please write to owner@knowledge-tool-box.com.

What we collect

We collect only information that is necessary to respond to your inquiry or to deliver work we have been engaged for:

• Information you provide directly through our contact form or by email — typically your name, email address, company name, and the content of your message.
• Basic technical information when you visit this website, such as your IP address, browser type, and pages viewed. This is used for security and aggregate analytics only.
• For active client engagements, additional project-related information shared with us under the terms of our engagement agreement.

Why we collect it

We use the information you provide to reply to your message, to evaluate whether we can help with the project you describe, and if we move forward together, to deliver the work agreed upon. We do not sell or share your information with third parties for marketing purposes.

How long we keep it

Contact form submissions are retained for up to twenty-four months unless the conversation leads to a client engagement, in which case standard business retention applies. Aggregated website analytics are retained for twelve months.

You can ask us to delete your information at any time by writing to the address above.

How we protect it

We use industry-standard security practices to protect personal information, including encrypted connections for all data transmission and access controls on our internal systems. No method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

Cookies

This website uses only essential cookies necessary for basic functionality. We do not use third-party advertising or tracking cookies. If we add analytics in future, this policy will be updated and consent will be requested where required.

Your rights

Under UK GDPR you have the right to:

• Access the personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Ask us to delete your information where we no longer have a legal basis to keep it.
• Object to or restrict our processing in certain circumstances.
• Lodge a complaint with the UK Information Commissioner's Office.

International transfers

Some of our service providers (for example, email delivery and cloud infrastructure) may be located outside the United Kingdom. Where information is transferred internationally, we ensure appropriate safeguards are in place in accordance with UK data protection law.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Substantive changes will be highlighted on the website.

Contact

Questions about this policy or about how your information is handled can be sent to owner@knowledge-tool-box.com.